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Endgame1987
New Member

4 Posts

Posted - 24 November 2021 :  11:39:20  Show Profile  Reply with Quote
Hi I recently came out of a trust deed in July a long 4 years but got there , when I check my credit report it says on some account in default but I have 1 in particular that says in arrears and every month is coming up as a missed payment so obvious effecting chances to get a better credit rating is this correct as unsure. Any advice or knowledge would be grateful thank you

TDA (Debt Adviser)
Trust Deed Expert



13851 Posts

Posted - 24 November 2021 :  11:57:43  Show Profile  Reply with Quote
Welcome to the trust deed forum Endgame1987.

I think sections (06) and (07) of the following article may help you with understanding this and how to get it fixed:

https://www.trust-deed.co.uk/repair-your-credit-rating.html

In short, your credit file should reflect the reality that this creditor cannot any longer expect payment from you.

You may wish to complain to the lender in order to start the process of getting this fixed.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds    
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Endgame1987
New Member

4 Posts

Posted - 24 November 2021 :  19:23:43  Show Profile  Reply with Quote
I have complained to the company and they said it should say this on my credit report they were not helpful at all
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TDA (Debt Adviser)
Trust Deed Expert



13851 Posts

Posted - 25 November 2021 :  09:03:44  Show Profile  Reply with Quote
OK Endgame1987.

If you've complained to the company and you're unhappy with the response, the next step is to take your complaint to the Financial Ombudsman Service.

Because this is a data protection and data accuracy matter, you could also raise your concerns with the Information Commissioner.

Both of these bodies will be able to intervene on your behalf if they agree that the lender is in the wrong.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds    
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lilone
Frequent Contributor

37 Posts

Posted - 25 November 2021 :  09:30:11  Show Profile  Reply with Quote
Hello

am due to hopefully be discharged this month! can i ask what credit company you could see these defaults on as i think i may have similar but only shows with one credit file and not the other ? thanks
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TDA (Debt Adviser)
Trust Deed Expert



13851 Posts

Posted - 25 November 2021 :  09:52:41  Show Profile  Reply with Quote
Hi lilone,

I think you're probably aware already, but this kind of credit reporting is pretty standard until after you have been discharged.

Sadly quite a few firms don't seem to respond very quickly in updating credit records once discharge has been provided. Many people need to give some of their creditors a gentle nudge (and sometimes a very firm nudge!) to get their credit file properly updated.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds    
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lilone
Frequent Contributor

37 Posts

Posted - 25 November 2021 :  11:58:44  Show Profile  Reply with Quote
sorry i meant which credit company did this show the defaults as in equifax or total money- credit karma etc as my credit report shows different items with each so i just wondered

ill be sure to look into it once i get the discharge :)
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Endgame1987
New Member

4 Posts

Posted - 25 November 2021 :  15:48:09  Show Profile  Reply with Quote
Hi I use credit karma and clearscore clearscore seems to be better one for me personally to use. Thanks for the help much appreciated
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Endgame1987
New Member

4 Posts

Posted - 25 November 2021 :  16:22:04  Show Profile  Reply with Quote
Thanks Amy
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