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TDA (Debt Adviser)
Trust Deed Expert



13520 Posts

Posted - 23 November 2019 :  11:42:07  Show Profile  Reply with Quote
Hereís the Herald article. Pretty interesting:

https://www.heraldscotland.com/news/18055883.ruling-relates-claims-not-paid-insolvent-customers/

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Kayak
Advanced Contributor

72 Posts

Posted - 23 November 2019 :  13:07:02  Show Profile  Reply with Quote
Mb77 can you post up the email address please?
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Kayak
Advanced Contributor

72 Posts

Posted - 23 November 2019 :  13:21:57  Show Profile  Reply with Quote
A good accurate article in the herald, covering most of the valid points. With the amount of money involved i would imagine they will still fight.I await their reply.
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Luke4630
Advanced Contributor

117 Posts

Posted - 23 November 2019 :  14:57:40  Show Profile  Reply with Quote
Great news . Very happy
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Mb77
Contributor

11 Posts

Posted - 23 November 2019 :  16:39:50  Show Profile  Reply with Quote
Hi itís
rocustomercare@rbs.co.uk
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Kayak
Advanced Contributor

72 Posts

Posted - 23 November 2019 :  16:57:39  Show Profile  Reply with Quote
quote:
[i]Originally posted by Mb77[/i]
[br]Hi itís
rocustomercare@rbs.co.uk


Thanks
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Luke4630
Advanced Contributor

117 Posts

Posted - 24 November 2019 :  18:16:44  Show Profile  Reply with Quote
Just sent off an email to new CEO rbs Alison Ross see what comes back
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Kayak
Advanced Contributor

72 Posts

Posted - 24 November 2019 :  18:47:52  Show Profile  Reply with Quote
Nice one Colin, i sent two last night
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Luke4630
Advanced Contributor

117 Posts

Posted - 25 November 2019 :  13:43:07  Show Profile  Reply with Quote
Phoned rbs today not much success has been esculated to another team . Have to wait on a call back . Early days
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TDA (Debt Adviser)
Trust Deed Expert



13520 Posts

Posted - 25 November 2019 :  14:12:52  Show Profile  Reply with Quote
It is very early days Luke4630.

I think we'll need to wait a while to see the decisions RBS make as outlined in the Herald article (link above).

Still... it looks like the percentage chance of receving a payment in the end has gone up very considerably over the past few days.

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Duckbill
Regular Contributor

20 Posts

Posted - 25 November 2019 :  16:16:30  Show Profile  Reply with Quote
All exciting stuff! Just sent off an email to rocustomercare@rbs.co.uk, will keep you posted with any response. Do you think it worthwhile sending an email to the CEO as she will probably have her mail screened?
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TDA (Debt Adviser)
Trust Deed Expert



13520 Posts

Posted - 25 November 2019 :  16:30:26  Show Profile  Reply with Quote
Hi Duckbill.

I guess it's hard to know to what extent this might help to influence things.

Even if the CEOs email is screened (I'd imagine that it is) presumably someone would keep them informed about any developing themes about who is getting in touch and why.

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Kayak
Advanced Contributor

72 Posts

Posted - 25 November 2019 :  20:11:42  Show Profile  Reply with Quote
I have had no replys:( Be very interesting to see what they do. Anyone know if all avenues are now closed to them? In the article and court decision, mention was made to the re-opening of the trust deed, however as far as i am aware this has never been done or tested, i may be wrong on this?
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TDA (Debt Adviser)
Trust Deed Expert



13520 Posts

Posted - 25 November 2019 :  20:16:07  Show Profile  Reply with Quote
This issue is touched on in the following article which has now been updated Kayak:

https://www.trust-deed.co.uk/rbs-and-ppi-claims-after-trust-deeds.html

There appear to be two avenues, about both of which there's some scepticism going around that RBS would be successful.

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Kayak
Advanced Contributor

72 Posts

Posted - 25 November 2019 :  21:54:36  Show Profile  Reply with Quote
That was my take on the case also. There is so much money involved for the RBS, it depends on their legal team. After 5 years they may call it a day, however with all these big institutions , time is a game they play as they know the average Joe cant afford the fight. I wonder if they paid out on Mrs Donnelly?
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